The industry has made significant inroads over the last five years with regards to network virtualisation and operators are now starting to take the next step, which is to move into orchestrating and automated networks. And this is going to require not only significant investments in technology, but equally significant investments in the people that are running these networks. CSPs need to revamp their operations around these automated automated objectives. It's also no longer just about in ensuring an optimised infrastructure, now we're starting to think about improving the overall customer experience. Filmed at Zero Touch Automation Congress 2019, Madrid, Spain
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