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Got Questions?
Frequently Asked Questions (FAQ)
If you would like to give feedback, particularly if anything goes wrong and how we can assist to serve you better, you can:
1) Email the details to helpdesk@shaw.com.sg
2) Use the feedback option ( in order for us to assist you better.
3) To speak to Customer Service /Feedback team, you can call 62352077, Monday to Friday, during office hours (8:30AM - 5:30PM) only.
Please note that our phone booking system is no longer available.
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About SHAW THEATRES
Shaw Theatres, part of the Shaw Organisation, was founded by the Shaw Brothers and has been operating cinemas in Singapore since 1927. With Shaw Theatres Jewel, it now owns eight cineplexes across the island.
About SHAW THEATRES IMAX
SHAW THEATRES IMAX ® is proud to feature the first IMAX digital technology in Singapore in providing a premium entertainment experience. Movie-goers will enjoy movies in an entirely revolutionary way – with larger-than-life crystal-clear images on specially-designed screens, enhanced by state-of-the-art digital surround sound that fills the theatre with lifelike sound.
Shaw Theatres Jewel IMAX is the first theatre in Singapore to feature IMAX with Laser technology – a groundbreaking next-generation laser projection and 12-channel sound system. Created to transport audiences into today’s biggest blockbusters.
IMAX with Laser has been designed from the ground-up exclusively for IMAX screens. The experience is set apart by its next-generation 4K laser projection system which features a new optical engine and a suite of proprietary IMAX technologies that deliver increased resolution, sharper and brighter images, deeper contrast as well as the most distinct, exotic colours ever available on-screen.
To date, nearly 1 billion people have enjoyed the IMAX Impact at IMAX theatres around the world. Movie-goers can enjoy the ultimate movie experience at Shaw Theatres Lido, JCube, Waterway Point, and Jewel IMAX.
Experience a world of difference.
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