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For any copyright, please send me a message. A former McDonald's employee has lifted the lid on why its ice cream machines always appear to be broken. Under the Twitter username @will_doyle, the ex-employee claimed the machines are often running perfectly fine but staff just do not want to clean them. The worker described this as a time-consuming process. But fans of the fast food chain are sometimes told they can't get a Mcflurry or milkshake due to the machines being off or not working, Liverpool Echo reports. The tweet on Monday afternoon read: "Btw, I used to work in McDonalds. The ice cream machine was never broke, it just takes 3 hours to clean so we used to say it was broke so we didn't have to serve you lot. Cheers x" And it has been retweeted more than 10,000 times and had more than 71,000 likes. Another former worker posted: "As an ex McDonald's employee, the ice cream machine was always working it just took too long to clean it so we used to tell everyone it was broken hahaha." In response to the tweet, one user asked: "I don't understand why you couldn't say it's being cleaned or maintenanced." Read More Top news stories from Mirror Online Another former worker replied and said: "because people don't understand that you can't use it at all when its on a cleaning cycle ... they just think you're wiping it down or something, its easier to say its broken." McDonald's insists the machines go through a cleaning cycle ever 24 hours. Responding to a customer's tweet, the fast food giant said: "Our shake and soft-serve ice cream machines undergo heat treatment cycles every 24 hours - they're disassembled, sanitized and cleaned every 14 days. "We're sorry for any inconvenience."
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